Image Licensing FAQ

• The owner of the copyright for this image has identified it as being used outside of of its license, or without a license
• That doesn't necessarily mean that it's not being used correctly
• The copyright owner may not be able to tell who licensed the image for this application

• As the owner of the copyright, the licensor can determine the appropriate rate and usage of their image
• The licensor can't determine the status of your images, therefore believes them to be of unauthorized use
• It can be difficult for the licensor to determine appropriate use when installed in multiple websites or platforms

• The claimant should be able to prove that the image was indeed used on you site (with a screenshot) and provide you a link to the instance for the claim to be legitimate 
• If the image was not provided by LifeLearn, then the claim may be legitimate
• All images provided by LifeLearn have been licensed appropriately, and we can assist you in proving payment
  • Please forward any communications to LifeLearn for resolution

 

Am I responsible for paying it?

• If the image was provided by LifeLearn with your website, then you are not responsible for paying
  • Please forward any communications to LifeLearn for resolution
• If the image was not provided by LifeLearn with your website, you may be responsible for paying the licensor
  • Check your records to ensure you have licensed the image appropriately
  • Simply removing the image from your website generally does not absolve you from paying

• If the image is proven to be used outside of the license, then simply removing the image will not typically absolve you from paying

• Images are considered intellectual property
• The creator of the image is automatically the copyright holder and can sell those rights to whomever he/she chooses
• Image suppliers such as Getty have purchased the rights to a large library, and license those images for variable fees that are based on a number of factors, including:
  • Image quality
  • Intended use
  • Image type
  • Content contained in image
  • Demand & other factors

 

• In most cases, you'll be contacted by LCS Global, or one of its subsidiaries
• LCS Global and other licensors typically have expansive libraries of images for commercial use, as well as substantial resources to identify and contact 

• If you're uncertain, please contact our support team to help you determine the source of your image
• If your image was migrated from a previous website, we may not be able to identify the source
• If your image was supplied with your website, we'll be able to resolve this issue on your behalf